Privacy Policy
We collect, receive, and store information that you voluntarily provide to us through our website or by other means of communication. This may include information submitted through contact forms, booking requests, account creation, or direct correspondence.
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We also automatically collect certain technical and usage information when you interact with our website. This may include your Internet Protocol (IP) address, login information, email address, device and browser details, connection data, and session information. We may use software tools to measure and analyze site performance and usage, including page response times, length of visits, interaction patterns, and navigation methods.
In some cases, we may collect personally identifiable information, including your name, email address, password, communications with us, payment details, comments, feedback, reviews, recommendations, and profile information, where applicable.
When you conduct a transaction on our website or contact us using embedded forms or communication tools, we collect the personal information you provide, such as your name, company name, address, and email address. This information is used solely for the purposes outlined in this policy.
We collect personal and non personal information for the following purposes:
• To provide and operate our services
• To deliver customer support and technical assistance
• To communicate with visitors and users regarding service related notices, updates, or promotional information
• To generate aggregated statistical data or inferred non personal information to improve our services
• To comply with applicable legal and regulatory requirements
Our website is hosted on the Wix.com platform. Wix provides us with the online infrastructure that allows us to offer our services. Your data may be stored through Wix’s data storage systems, databases, and applications, which are maintained on secure servers protected by firewalls.
We may contact you as necessary to provide account related notifications, troubleshoot issues, resolve disputes, collect outstanding fees, conduct surveys, send company updates, or enforce applicable agreements and legal obligations. These communications may occur by email, telephone, text message, or postal mail.
If you no longer wish for us to process your personal information, you may contact us at support@knowbeforeyoudig.com or by mail at:
​18208 Preston Road, Suite 346
Dallas, Texas, 75252
United States of America
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this website. If material changes are made, we will update this page to reflect those changes so you remain informed about what information we collect, how it is used, and under what circumstances it may be disclosed.
If you would like to access, correct, amend, or request deletion of any personal information we hold about you, please contact us at support@knowbeforeyoudig.com or by mail at the address listed above.